"Each day is a new opportunity to stretch myself in ways that previously didn't exist."
Director of Operations
Heather has been in the industry of developing people and teams for over 15 years.
She oversees the recruiting and operations teams at Blueprint with a high focus on business efficiencies and processes. Her career began at Dale Carnegie Training where she oversaw office processes, procedures and operations as well as worked closely with Fortune 500 Account Managers. Heather then went on to manage operations within a company's Spa & Salon department of approximately 110 employees across 6 different teams. She's highly skilled in day-to-day operations management specifically within recruiting, hiring and coordinating training.
What do you actually do?
Current focus is on Operations and Recruiting, however I've worked in multiple functions across Operations.
What motivates you?
I love building relationships with people and seeing them grow within a role and experience success – there is a whole cycle that exists around trust, confidence, vulnerability, understanding goals, and developing them with an ultimate reward of achievement. I’m also motivated by the pace of our environment. We accomplish amazing things in record-breaking time because of the caliber of people we work alongside.
What’s one thing people don’t know about Blueprint that they should?
There is a whole arsenal of beauty supplies in the women's restroom. There's also an escape route to the roof which is conveniently in the women's restroom's closet.
What’s your favorite spot for a business lunch? Your order?
Sushi, although I’m not entirely proficient in using chopsticks and drop at least one roll in my soy sauce/wasabi mix every time. Or anything with peanut butter.
What everyday thing are you really good at?
Creating wedding and baby registries for other people.
If you weren’t doing your current job, what would you be doing?
Best business book you’d recommend:
How to Win Friends and Influence People by Dale Carnegie.Back to team