Our services consist of development, test, program management, and sustained engineering. We design and build systems that solve complex business problems. We present insights in simple, actionable ways that drive continuous improvement for your business. Core competencies include:
Services include implementation, migration, upgrade and customization. As a system integrator, we bring leaders in the industry to task on solving any issue in this space. Our customers’ needs range from implementing products company wide to customizing existing products.
We leverage the Microsoft product base to help our clients better utilize the available
services and drive a better return on its investment in technology. We provide experts in
this area who bring complete business solutions to the table and analyze the company’s use of its
product suite most effectively. Blueprint provides subscription analysis as well as on premise versus
cloud services modeling which allows its customers to obtain a complete and optimized full-service business solution.
We provide dedicated service professionals who bring a wealth of experience and expertise to identify the customer’s individual needs and implement solutions that support their business goals. Blueprint Consultants excel in the following focus areas:
Managed Support Solutions: At Blueprint you can leverage a wide range of support options to ensure the stability, scalability, efficiency and cost effectiveness of your business and Support operations. We provide Managed Support Services to span the lifecycle from systems planning and management, through to end to end service solutions. Our delivery framework provides a platform for the provision of multi-channel customer service & support, transferring the complexity of day-to-day operations to the Blueprint Consulting experts.
Service Management Consulting: Today’s effective IT leaders are shifting their attention to the quality of services they provide and improving the value to, and the relationships with the business. Blueprint’s IT Service Management Service offering helps IT establish best practice processes and lay the necessary foundation to deliver IT services as expected. We offer services that help reduce and control operating costs, enhance the user experience, enable greater productivity and align IT services with business goals. Our certified ITSM professionals use a proven framework to deliver customer satisfaction.
Learning & Development Consulting: Blueprint’s Learning and Development solutions solve the most complex and toughest business challenges. We blend deep industry trends with process and technology excellence to enable highly scalable learning operations and maximize performance outcomes. We offer a range of services that are tailored to your long-term goals. From initial assessment and benchmarking to learning strategies, content design and development, our experts offer insightful solutions to meet your needs.
Content & Knowledge Management Consulting: Content management is about understanding how people, systems, and knowledge intersect. Blueprint consulting services can help you understand these intersections and help you prioritize and identify the best solution for your content management needs. We specialize in knowledge continuity and the governance policies needed to ensure valuable content is created, stored, managed and re-used efficiently. Our approach will help you create a comprehensive content strategy, understand the link between content management and knowledge, and increase the value and reusability of your valuable commodity.
Support Experience Consulting: Blueprint focuses on the entire customer experience and helps clients develop and execute strategies to streamline customer support impacting processes. Our customer experience approach encompasses a series of customer interactions - your brand, offerings and touch points, and draws upon a foundation of proven methodology and industry leading research. Blueprint experts can help you bridge the gap between customer expectations and operational support execution to fulfill the brand promise.
Business Analysis & Strategy
Blueprint provides business analysis & strategy using the latest techniques and tools to ensure the effective delivery of measured results.
We provide services in the following areas: market opportunity assessment, business case development, ROI measurement, analysis, business requirement documentation, and use-case development.
Program & Project Management
Blueprint is a leader in program & project management. We excel at driving leadership and ownership, agile/scrum methodologies, quality/cost/scope/risk schedule management and portfolio management.
Our product management services include market analysis, user stories, user requirements, product roadmaps, user acceptance and testing, and product launch and control.
Our marketing services include strategy, development, management, campaign metrics and measurement, channel partner strategy and execution, and go-to-market strategy and execution.
Blueprint delivers objective measurement techniques that take the guesswork out of estimating business impact including architecture, analysis, technology agnostics, data maturity modeling, and measurable and meaningful data. We deliver solutions that provide actionable insights to help you make better strategic business decisions.